Privacy Policy

 

1. Introduction

This privacy policy outlines how Ambassador Limousine Sàrl, headquartered at Rue Dr Alfred Vincent, CH-1201 Geneva, Switzerland, processes personal data collected through its website [Website URL].

We are committed to protecting the privacy of our users in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

 

2. Data Collection Information

When you use our website, we collect different categories of data, either directly via forms or automatically through technical tools:

  • Identification data: first name, last name, email address, phone number
  • Booking-related information: date, location, type of service
  • Payment data (processed through secure third-party providers)
  • Navigation data: IP address, browser type, pages visited, session duration

 

3. Processing and Use of Personal Data

Your personal data is used solely for the following purposes:

  • To manage limousine service bookings
  • To communicate with you (confirmation, billing, reminders)
  • To respond to your quote or contact requests
  • To comply with our legal and tax obligations
  • To improve the user experience on our website
  • For internal statistics (anonymized data)

 

4. Legal Bases for Processing

The processing of personal data is based on the following grounds:

  • Performance of a contract: when you make a booking or request a quote
  • Consent: for the use of cookies or receiving marketing communications
  • Legitimate interest: to ensure site security, prevent fraud, or improve our services
  • Legal obligation: for tax, accounting, or recordkeeping purposes

 

5. Data Sharing with Third Parties

We do not sell or share your personal data to third parties for commercial purposes. However, your data may be transmitted to trusted service providers, only in the following cases:

  • Technical service providers (hosting, web development)
  • Secure payment platforms (e.g. Stripe, PayPal)
  • Drivers or subcontractors involved in service delivery
  • Swiss authorities when legally required

All our partners are required to maintain confidentiality and data security.

 

6. User Rights

In accordance with the FADP and GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification or deletion
  • Right to restrict processing
  • Right to object, unless a legal obligation exists
  • Right to data portability (structured data transfer)

Contact to exercise your rights:

📧 info@ambalimo.com
📮 Ambassador Limousine Sàrl, Rue Dr Alfred Vincent, CH-1201 Geneva, Switzerland
📞 +41 22 731 97 70

We will respond within 30 days.

 

7. Cookies

Our website uses cookies to:

  • Ensure proper site functionality
  • Measure traffic and performance (via Google Analytics or similar tools)
  • Improve user experience (e.g. remembering preferences)
  • Enable third-party features (e.g. maps, videos)

You can manage or refuse cookies at any time via the consent banner or your browser settings.

 

8. External Links

Our website may contain links to third-party websites (e.g. social networks, booking platforms, partners). We are not responsible for the content or privacy practices of these sites. We encourage you to review their respective privacy policies.

 

9. Data Security

Nous prenons des mesures techniques et organisationnelles appropriées pour protéger vos données contre tout accès non autorisé, perte ou altération, notamment :

  • Connexion sécurisée via HTTPS

  • Accès restreint aux données internes

  • Chiffrement et anonymisation des données sensibles

 

10. Data Retention

Your personal data is kept only as long as necessary for the purposes outlined:

  • Contact data: 12 months after last interaction
  • Booking and billing data: 10 years (for accounting/legal compliance)
  • Cookies: depending on their nature, between 1 day and 13 months

 

11. Policy Updates

This privacy policy may be updated at any time to reflect legal or technical changes. The latest update date is always indicated below.

Company name: Ambassador Limousine
Legal form: Sàrl
Head office address: Rue Dr Alfred Vincent, CH-1201 Geneva, Switzerland
Phone number: +41 22 731 97 70
Email: info@ambalimo.com
Company ID (IDE): CHE-113.175.313
Legal representative: Jean Philippe De Polo

Last update: April 14, 2025

 

 

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